New to BidPal? Click "Get Started" to review our Quick Start guides. These handy guides step you through articles & videos that will help you learn how to use Planner, set up Giving Center, prepare your Mobile Auction, and more!

Looking for something specific? Use the search bar to find the help you need, or click "Browse Library" to peruse all articles by category.

Using DIY mobile bidding? Check out our DIY-specific resources for webinars & event checklists.


SmartPay Anywhere: SmartPay has gotten a facelift! All the registration & check out features you know and love can now be accessed from any device at any time from our new reponsive, web-based platform - no software installation required. Check out some of the exciting new features today, including:
     * Combined registration and checkout mode for efficient supporter management
     * Built-in checkpoints to guide volunteers and expedite registration
     * Ability to sell fixed price items (raffle or drink tickets, wine pulls, sign-up parties, merchandise, etc.)
     * Improved checkout process with option to mark items as picked up
Mass Email Receipts: Did guests miss the ability to email themselves a receipt at your event? No problem! Now you can quickly customize and send out email receipts to all attendees with purchases/payments or individually-selected recipients.
Ticket Discount/Promo Codes: Create promo codes to allow supporters to purchase discounted tickets! Get started rewarding volunteers, VIP guests, or early bird purchasers with special ticket pricing today.
Giving Center Notifications: Now you can stay in the loop and respond quickly to your online supporters by setting up email notifications for every Giving Center purchase or donation your supporters make!
Anonymous Donations: You now have the option to allow guests to donate anonymously! Anonymous donors will not be thanked by name on the donation scoreboard slides, and can be reported on using the Donation Proceeds or Excel Export - Donations reports.
Giving Center HTML Editor: BidPal now provides a handy HTML toolbar for updating your Giving Center home page content! Not a coder? Not a problem - log into Planner and check it out today.
Mobile App: BidPal's mobile app provides your guests with the best bidding experience. Click "Mobile App" for everything from instructions for downloading to new feature updates!

Stay up-to-date with ongoing product changes by checking out our Release Notes (Updated 12/7/2016).

Thanks for visiting – and happy fundraising!