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Conduct a Post-Event Online Firesale Print Article

HOW TO...

Do you have leftover auction items or fixed price packages that didn't sell at your event?  After your event, you may use your Giving Center to continue the silent auction, receive donations, sell fixed price items, and collect payments.

Please click the links below to jump to sections:

Accept Donations
Sell Fixed Price (Sign up Parties, Merchandise, etc.)
Allow Silent Auction Bidding
Collect Payments


ACCEPT DONATIONS

To make sure your Donation package remains online to for those who want to give more after the event, follow these steps:

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Go to Setup > Auction Control and set the Donation End Time in the future.


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Go to Packages > Manage Packages > Visibility and make sure your donation package is not expired (i.e. has an Override End Time in the past), and that the "Show in Fundraiser" and "Enable in Fundraiser" boxes are checked.

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Go to Setup > Giving Center > General Settings and check the "Require Payment upon Purchase" box under Payment Settings if it is unchecked. This will ensure that supporters will need to enter a card and that their donation payment will be immediately processed. 

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Ensure your Giving Center site is accessible to the public by going to Setup > Giving Center > General Settings and checking the "Publish Giving Center" box, if needed.


SELL FIXED PRICE (Sign up Parties, Merchandise, etc.)

To fill up open spaces on your sign-up parties and sell remaining merchandise online, follow these steps:

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Go to Setup > Auction Control and set the Fixed Price End Time in the future.


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Go to each of your available Fixed Price packages under Packages > Manage Packages > Visibility and make sure the package is not expired (i.e. has an Override End Time in the past), and that the "Show in Fundraiser" and "Enable in Fundraiser" boxes are checked.

If the Fixed Price package should no longer be available for purchase, uncheck those settings to hide the package from Giving Center visitors.

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Go to Setup > Giving Center > General Settings and check the "Require Payment upon Purchase" box under Payment Settings if it is unchecked. This will ensure that supporters will need to enter a card and that their fixed price payment will be immediately processed. 

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Ensure your Giving Center site is accessible to the public by going to Setup > Giving Center > General Settings and checking the "Publish Giving Center" box, if needed.


ALLOW SILENT AUCTION BIDDING

To sell unsold Silent Auction items (at discounted prices, if desired), follow these steps: 

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Log into your Planner and navigate to Tools > Firesale Wizard


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A list of unsold packages will be displayed. Select which packages you want to sell post-event by checking the appropriate boxes.

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Decide how much you want to discount the prices and enter that as a percentage in the "Discount By" field. If you are not applying a discount, leave this field at 0%.

NOTE: The "Discount By" percentage will reduce your starting bids and minimum raises by the percentage you entered. For example, a starting bid of $100 discounted by 15% will be reduced to $85. The original Value of the package will remain intact.

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Set the New Start Time & New End Time for when your Firesale begins and ends. Packages will not be able to be bid on until the New Start Time begins, and will be closed again for bidding once the New End Time passes.

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Go to Setup > Giving Center > General Settings. Under the Registration section, check the box to require Credit Card and choose the "All Bidders" option. This will ensure that supporters must enter a card before bidding on firesale items.

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Ensure your Giving Center site is published so it is visible to the public by going to Setup > Giving Center > General Settings and checking the "Publish Giving Center" box, if needed.

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Update your supporters by posting your friendly URL link on Facebook, Twitter, your own website, and via email.

Tip! Not all packages have to be discounted by the same percentage or open for bidding for the same number of days. Run the Firesale Wizard as many times as desired to set different discount percentages or time ranges for different groups of packages.

Please Note: If you've followed the guidelines above, Giving Center visitors who donate money, purchase a fixed price item, or use the Buy Now option on a silent auction item will have their credit card charged immediately for the balance due. For any re-opened silent auction items that are won via bidding, you will see a Pending Transaction toward the supporter's credit card in Planner. These can be processed under Payments > Manage Payments > Pending Transactions tab whenever you are ready. 


COLLECT PAYMENTS

Any guest who didn't pay at your event can be encouraged to sign back in on the Giving Center to register themselves and add a credit card.

If the email the guest uses to register is already linked to a supporter in your Planner site, their registration and credit card will automatically link to that existing unpaid supporter, allowing you to effortlessly process a payment for their balance.

If the email the guest uses to register is NOT linked to a supporter in your Planner site, their registration will create a duplicate Supporter that you can merge with their unpaid Supporter so you can pay their balance.

 

 

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