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Add/Edit Ticket Packages Print Article

For help on adding Ticket Promo/Discount codes, click here. 

Video Tutorial: Set up Ticket Packages


In Planner, you can easily create ticket packages to sell online. Go to Tickets > Setup Tickets > Ticket Packages tab and click Add.


For each ticket package you want to sell, enter the following information and click Save.


Enter: What’s this? Examples
Name Name of the ticket package, as it displays on the site Individual Ticket, Couples Package, or Gold Sponsorship
Type Select Ticket or Sponsorship Ticket or Sponsorship
# of Tickets per Package How many tickets come with the purchase of 1 package 1, 2, or 10
Price Cost to purchase 1 package $150, $300, or $5,000
Value How much the package is worth; doesn’t display on site $150, $300, or $5,000
Limited Quantity Check if there is a maximum number available for purchase Limited (checked) or unlimited (unchecked)
# of Pkgs. Available If limited, the number of ticket packages available for purchase Individual Ticket – 100, Gold Sponsorship – 1
Show in Fundraiser Check to allow Giving Center visitors to purchase this type of ticket. If unchecked, tickets may only be sold by an admin via Planner > Tickets > Sell Tickets. Individual Ticket – show in Fundraiser, Volunteer Ticket – do not show in Fundraiser
Allow Purchasers To Select Table in Fundraiser Check if you would like Giving Center visitors to be able to enter a table preference when purchasing the ticket package. Guests will be able to select any table with "Allow Purchasers to Select Table in Fundraiser" enabled, or create a new table. Allow table selection (checked)
Display Order How the ticket packages are sorted on the site 1, 2, 3, etc.
Description Enter a short description, visible to purchasers.  


Any tickets that were purchased by a supporter, as well as their assigned ticket, can be easily found via the Tickets tab of their Supporter record.


Tip! You may wish to sell sponsorships or volunteer tickets in Planner but not want them available for purchase online. To prevent ticket packages from displaying in your Giving Center site, uncheck “Show in Fundraiser.”

Have more questions? Submit a request


  • Avatar
    Elton Taylor

    After a chat session with support, I learned that the ticket package description field DOES NOT accept basic HTML. So, it may be helpful to revise that part of the article. It's otherwise helpful.

  • Avatar
    Brett Goodwin

    Thanks for the feedback, Elton! We are hoping to add in basic HTML support on ticket descriptions in early 2018, so we'll amend the article until then. We've been busy with some big initiatives over here the past couple months, but stay tuned to our release notes for the latest:!

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