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Set up ticker messages Print Article



Scrolling ticker messages display on both mobile bidding devices and in your Giving Center website. These fully customizable messages are a great way to make announcements and constantly engage bidders.

Please click on links below to jump to sections:
      How it looks
      How to set up


In the Giving Center, scrolling ticker messages appear in a panel on the homepage:

On mobile bidding devices, scrolling ticker messages appear on the Home, My Items, and My Bill screens:



Navigate to Setup > Messages > Tickers tab.

Click Add to create a new ticker message or Edit to update an existing message. 

NOTE: Your Planner site is automatically pre-populated with some recommended messages. Feel free to edit or remove these. 

Enter the following:


Field What's this?
Message text What you want the scrolling ticker message to say. Must be < 140 characters in length.
Start The date and time the message will start displaying. Click Start Now to start showing the message now.
End The date and time the message will stop displaying. Click Stop Now to stop showing the message now.
Show on BidPal Device When checked, the message will scroll on mobile bidding devices and kiosks.
Show in Giving Center When checked, the message will scroll on the Giving Center home screen.


When finished, click Save to return to the Ticker Messages list, Save & New to enter a new message, Save & Next to view the next message, or Cancel to discard changes.

Tip! During the mobile auction, do not display more than 1-2 messages during the same timeframe. Stagger ticker messages so that they display for 30-60 minutes with a 5 minute break between new messages.

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